EmojiMachine 🤖

FAQs

Frequently Asked Questions

Quick answers to the most common questions about generations, copyright requests, quality expectations, and how to get the best results.

Last updated: January 17, 2026

What do I get when I pay?

Each purchase generates a pack of 6 matching emojis (same character/design) with different expressions. You’ll preview them on the success page and can download them as a ZIP file.

Why didn’t my emojis generate? (stuck / error)

Common reasons:

  • Copyright/trademark content (e.g., famous characters/brands) can be rejected.
  • Network hiccup during generation.
  • Very complex prompt or contradictory instructions.
  • Temporary API/provider issues (rare, but it happens).

Try simplifying the prompt (1 clear subject), avoid brand names, and refresh once if the connection dropped. If you’re still stuck, contact support with a short description of what happened.

Support: support@emojimachine.io

Can I request copyrighted characters (Nintendo, Disney, Marvel, etc.)?

Sometimes the image system will reject prompts that request specific copyrighted characters, logos, or brands. If you want a similar vibe, describe the character without using brand names.

Example: instead of naming a character, describe “an 8-bit platform plumber with a red cap and moustache”.

Can I generate explicit, hateful, or illegal content?

No. EmojiMachine blocks content that is illegal, harmful, hateful, or explicit. If your prompt crosses a safety line, it may be rejected.

Will I get an exact likeness from a text description?

You can get very close with good details, but an exact likeness isn’t guaranteed from text alone. If you need “perfect likeness”, that usually requires a dedicated upload/portrait workflow (not currently offered).

Tip: the best prompts include hair, clothing, pose, accessories, and where any text should go.

How do I get better results?

These usually help:

  • One clear subject (don’t cram multiple characters into one prompt)
  • Specific placement for text/logo (“centered on chest”, “top-left badge”)
  • Describe key colors (“white trainers”, “black outline”, “red hoodie”)
  • Keep instructions consistent (avoid contradictory style/background requests)
Can I write prompts in other languages?

Yes — you can write your prompt in any language. If you’re requesting text inside the emoji, make sure spelling is correct.

What file format and size are the downloads?

Downloads are provided as PNG images inside a ZIP file. Each image is square and suitable for common emoji/sticker platforms.

Can I use the generated images commercially?

Yes — you can use your generated images for personal or commercial use. You’re responsible for how you use them (and for avoiding misuse of others’ IP).

Do you offer refunds?

Because this is a digital, instant generation service, all sales are final once generation starts. If you experience a genuine technical issue, contact support and we’ll help troubleshoot.

Support: support@emojimachine.io

Quick tip: If a prompt is rejected, remove brand names and describe the character or object in your own words.